Have you ever had anyone claim to be allergic to the air conditioning in your building? Everyone moans about the air con in the office but this is different; the person suffers from dry eyes, sore throat which slowly gets worse, and ends up with time off work sick with flu like symptoms. The pattern keeps repeating itself every four to six weeks.
The system is newly installed (it’s only about five months old) and the person only seems to have problems when the cold air blows. Workstations have been rearranged so the person could try different parts of the office, but the problem remains. Now the employee is working from home on a regular basis.
The person is adamant about being allergic to the air con and is pushing for us to remove it in the section where they work. This is not feasible, but I am keen to try every avenue to demonstrate we have taken the complaint seriously. Ultimately there is only so much that is reasonably practicable. I have arranged for our maintenance company to carry out a full clean and inspection, but would an air specialist be able to test dry, cold air, which is one of the major concerns?
Kellie Lord-Thomas Facilities Manager
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