Well, that’s not exactly how the old nursery rhyme goes, but for facility managers who may have purchased Dell’s 6430u notebooks, it may very well be the subliminal thought going through their heads. According to the latest rumors from the tech world, Dell has a smell problem with this model, and the company is having a tough time dealing with the negative press while the issue is being resolved.
Apparently, due to “a specific manufacturing process,” the palm rests on some of these machines are giving off an odor that strongly resembles the smell of…cat urine! But customers are being told not to panic; the smell is not dangerous, and the problem has been addressed, according to Dell’s Executive Director: Reliability, Validation and Quality Kevin Dane.
In his blog post, Dane reassures “customers that the odor was not related to biological contamination nor did it present a health hazard. The manufacturing process has subsequently been amended and newly purchased Latitude 6430us are not affected by the issue. Any customer who has a system with the odor can contact our technical support team at 1-800-456-3355 or www.dell.com/support and we will arrange to replace the palm rest assembly.”
Perhaps kitty has had the last laugh on the whole dell/well stunt after all….
You might like:
- Four Types Of Concrete Damage And How To Address Them
- Rise Of IoT Prompts Facility Professionals To Invest In Analytics
- 4 Ways To Avoid LED Lighting Failure
- Facility Management Critical To Infection Control
- Question Of The Week: What Best Practice Boosts Your Bottom Line?
- Friday Funny: The Dirty Truth About Public Bathrooms
- New Vikings Football Stadium First In U.S. With Transparent Roof
- Look, Listen, And Learn To Find Leaks
- FM Alert: OSHA Offering $4.6M In Safety And Health Training Grants
- Best Practices For Data Center Management
- Applying Lean Principles To Facility Cleaning Programs
- Technology, Aging Facilities Impacting Education Facility Budgets
- Energy Upgrades And Renovations: What To Know About Windows
- U.S. Employers Suffer Largest Talent Shortage In Skilled Trades
- Preventive Maintenance, Proactive Facility Management