Question Of The Week | Facility Executive - Creating Intelligent Buildings


http://facilityexecutive.com/2013/09/question-week-help-help-desks/
A facility manager is looking for ways to streamline her help desk system.

QUESTION OF THE WEEK: Help With Help Desks

QUESTION OF THE WEEK: Help With Help Desks

A facility manager is looking for ways to streamline her help desk system.

QUESTION OF THE WEEK: Allergic To Air Conditioning

A facility manager wants to know how to resolve a complaint regarding "air conditioning allergies."

QUESTION OF THE WEEK: Falling Metal Halide Lamps

One facility manager seeks advice on efforts to secure lamps to keep them from falling onto the factory floor.

QUESTION OF THE WEEK: Hospital Drinking Fountain Maintenance

In a healthcare facility, one manager asks for assistance with establishing a maintenance program for drinking fountains.

QUESTION OF THE WEEK: Chewing Gum Removal

A project manager at a university struggles with the thorough removal of residual chewing gum stuck in porous surfaces.

QUESTION OF THE WEEK: Labor Rate Calculations

One facility professional asks about calculating pay for maintenance while factoring in types of facilities, individual skills, locations, and costs of living. . Rates vary with location as it pertains to cost of living.,

QUESTION OF THE WEEK: Energy Management Employee Engagement

While facility managers often institute energy management programs in their buildings, how many actually take the time to survey employees to find out who—if anyone—is actively engaged in the program? One manager is looking for survey assistance.

QUESTION OF THE WEEK: Setting Priorities

A brand new facilities manager asks for constructive advice on how to set priorities for ongoing school maintenance and an upcoming renovation project.

QUESTION OF THE WEEK: Landscaping Hard Services

A facility management professional in the United Arab Emirates struggles to define hard service landscaping tenders.

QUESTION OF THE WEEK: Booking Software Templates

Are there any affordable, easy to use tools that can be used for multiple bookings?

QUESTION OF THE WEEK: When Do Facilities Processes Begin?

While each facility is different, all of the processes have to start somewhere. What is the sequence in your facility?

QUESTION OF THE WEEK: How Do You Manage Grease In Buildings?

Commercial kitchens have specific rules for health and safety issues, but when it comes to water code requirements, how do facility professionals deal with grease management?

QUESTION OF THE WEEK: Security–How Much Is Enough?

In terms of physical on site security in facilities, what criteria do professionals use when determining their priorities?

QUESTION OF THE WEEK: Air Conditioning Systems For Libraries

Libraries are very specialized environments, as all facility managers know. So when it comes time to replace an aging air conditioning system, facility managers in these environments benefit from various sources of input.

QUESTION OF THE WEEK: Wiping Away Tears In The Workplace

There are times when emotional issues can crop up in the workplace--regardless of whether it's a personal conflict or a professional one. How should facility managers act—if at all—when called upon to console a co-worker or employee under these circumstances?

QUESTION OF THE WEEK: Serial Quote Syndrome

What is the appropriate professional procedure for dealing with RFPs from internal departments that ask for numerous quotes from facilities on work that will more than likely never be completed? How do I keep from alienating my vendors and contractors?

QUESTION OF THE WEEK: Facilities Management Software

Is there any facility management software designed for labs that can handle maintenance, drawings. leases, and all the other necessary documentation?

QUESTION OF THE WEEK: Service Line Contracts

When it comes to outsourcing facility management functions, is it true that the trend seems to be to look for ways to integrate service functions locally and across the portfolio of properties?

QUESTION OF THE WEEK: Maintenance In A Post-Boston Marathon World

While facility professionals deal with challenges daily, high profile events such as the Boston Marathon bombings and the Texas chemical plan explosion often prompt procedural reviews. What would you do if something like this happened in or around your facility? Could your staff handle it?

QUESTION OF THE WEEK: Voltage Optimization

I am seeking input from facility management professionals who have had experience with voltage optimization in switch rooms.

QUESTION OF THE WEEK: Digital Blueprints

My question is about the practicality of digital blueprints and other oversized, large scale documents related to facilities management. I am looking for feedback from others who can share their experiences.

QUESTION OF THE WEEK: Air Conditioning Preventive Maintenance

Where can I find templates or guidelines for preventive maintenance management plans for split aircon units?

QUESTION OF THE WEEK: Dealing With Workplace Psychological Injury Management

What are some of the major challenges standing in the way of effective workplace psychological injury management?

QUESTION OF THE WEEK: Wellness Programs And Ventilation Performance

Ventilation rates have been studied in numerous ways, but has anyone used it in connection with absenteeism and wellness programs?

QUESTION OF THE WEEK: CMMS/Asset Management Software Recommendations

I've used a few different programs in past lives but they were mostly geared towards educational facilities or they didn't include some of the vital modules I'm looking for in this particular application. I have found an option that seems pretty sharp and includes most of what I'm looking for, but I'd appreciate more feedback.

QUESTION OF THE WEEK: Parking Improvements

I am trying to figure out the best way to manage the parking situation at my facility and would welcome feedback on automation, revenue, and staffing.

QUESTION OF THE WEEK: Do You Want Photo Proof From Vendors?

I know we're supposed to trust our vendors, but do any of you bother with photo or video verification of completed tasks? If so, do you find it helpful?

QUESTION OF THE WEEK: What To Do If Someone Has The Flu?

When an important employee appears to be coming down with flu-like symptoms, what can—and SHOULD—facility managers do?

QUESTION OF THE WEEK: Electronic Cigarettes In The Workplace

How are facilities managers handling smoke free policies with regard to electronic cigarettes?

QUESTION OF THE WEEK: Managing Shared Meeting Spaces

It is possible to set up a reservation system that actually works with regard to communal meeting spaces?

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