Tag: customer satisfaction
How Quality Hand Hygiene Solutions Support Restroom Care
Carefully chosen hand hygiene solutions go beyond upholding health and safety; they can enhance the guest experience and support restroom care.
Respond To Satisfaction of Customers Immediately
The Real-time Collaboration solution is designed to help managers and frontline teams use data to detect issues as soon as they arise, communicate responses internally, and then act to rectify them.
HappyOrNot Expands Digital Feedback Services
HappyOrNot announced a significant expansion to its Smiley Digital products, enabling companies with an online presence to receive feedback from customers, visitors, partners, and employees.
Key Survey Findings: Campus Facility Management
Results indicate high customer satisfaction and proper staffing levels are high on the list of campus facility management priorities.
Facility Executives Say Customer Satisfaction Most Challenging Responsibility
When it comes to delivering high quality support services, a new survey from Canon reveals that maintaining high customer satisfaction is facility executives’ most important and most challenging responsibility.
Tricks Of The Trade: Gauging Customer Service
Facilities Management Guru Kevin Folsom introduces the concept of "servant leadership" to managers who are seeking ways to rate those in the profession.
QUESTION OF THE WEEK: Quantifiable Evaluations
Is there some tangible, yet unconventional way to evaluate facility managers in terms of customer satisfaction?
Worried About Workforce Shortages? Effective Strategies To Stay Ahead
During this free webinar, you'll learn the top 5 strategies that facility maintenance pros are implementing to overcome workforce shortages.
View This Free Video Webinar: Maximizing Value For Facility Master Planning
A panel of Facility Management leaders discuss long-term planning challenges and answer questions about maximizing the value of conducting a Facility Condition Assessments (FCA).
[VIDEO] Collect Asset Data at the Speed of Walking a Building
AI powered data collection with AkitaBox Capture. Take a picture of the asset nameplate, touch the floor plan to locate the asset and move to the next asset. Save up to 90% of your time in the field with AkitaBox Capture AI.