Servant Leader | Facility Executive - Creating Intelligent Buildings

Facilities Management Guru Kevin Folsom introduces the concept of "servant leadership" to managers who are seeking ways to rate those in the profession.


Facilities Management Guru Kevin Folsom introduces the concept of "servant leadership" to managers who are seeking ways to rate those in the profession.

http://facilityexecutive.com/2013/12/tricks-trade-gauging-customer-service/

Tricks Of The Trade: Gauging Customer Service

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