Rating Outsourced Vendors With Key Performance Indicators

Tracking vendor performance is essential to outstanding service. One facility professional inquires on how others are evaluating their outsourced providers.


https://facilityexecutive.com/2015/01/tracking-key-performance-indicators/
Tracking vendor performance is essential to outstanding service. One facility professional inquires on how others are evaluating their outsourced providers.
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Question Of The Week: Rating Vendors With KPIs

Rating Outsourced Vendors With Key Performance Indicators

Posted by Anne Cosgrove

This week’s question on key performance indicators (KPIs) comes from the International Facility Management Association (IFMA) group on LinkedIn.

key performance indicators

What KPIs do you use to track your outsourcing vendors’ performance? How is the data that’s feeding those performance indicators being gathered?

Joseph Geierman, CFM, FMP
Senior Facilities Operations Manager
Troutman Sanders LLP
Atlanta, GA

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