Posted by Anne Cosgrove
This week’s question on key performance indicators (KPIs) comes from the International Facility Management Association (IFMA) group on LinkedIn.
What KPIs do you use to track your outsourcing vendors’ performance? How is the data that’s feeding those performance indicators being gathered?
Joseph Geierman, CFM, FMP
Senior Facilities Operations Manager
Troutman Sanders LLP
Atlanta, GA
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