AlarmNet 360™ from Honeywell is the next generation of AlarmNet® Direct. It is a cloud management platform that helps security dealers and central stations drive business growth, simplify account management, and streamline installations.
The AlarmNet 360 platform lets dealers and central stations quickly set up customer profiles, register communicators, program LYNX Touch 5200 and 7000 series home and business control systems, and set up Honeywell Total Connect™ Remote Services on any computer or mobile device. Systems can be configured remotely, on-site, or a combination of both―helping to reduce unplanned truck rolls.
Honeywell Total Connect adds value to installations with features that help deliver a great user experience, earn more RMR, and capture new accounts. With the tap of a finger, the app allows users to control their security systems; receive text messages and e-mail alerts; view live video; locate vehicles or assets; and control thermostats, lighting, and locks on any iPhone®, iPad®, or Android™ devices.
The AlarmNet 360 cloud management platform has a modern, clean look and feel with a “tour” that will guide users through the process. It is maintenance free—there are no servers to maintain and no software versions to download, as updates are provided automatically. In addition, the Reports Dashboard provides useful business intelligence data for business owners, executives, and managers that can help a grow customer base and reduce attrition. Examples include custom reports on the communication technology, products, and service subscriptions for customers. This information can be used to develop targeted product and service offers for new customers and up-sell offers for their existing customers.
“AlarmNet 360 is focused on efficiency and simplicity, giving our customers the behind-the-scenes tools needed to manage and grow their business,” said Alice DeBiasio, general manager, Cloud Services, Honeywell Security and Fire. “The user-friendly design, intuitive navigation, pre-programmed templates that make programming easy and error free, rapid panel replacement preserving system configuration settings and anywhere, anytime access make this first release highly beneficial for our customers.”