Viakoo is demonstrating the three versions of its Automated Surveillance and Access Control Data Stream Verification Solution at ISC East: Viakoo Proactive, Viakoo Preemptive, and Viakoo Predictive. They provide digital models of networked surveillance and access control systems’ devices to analyze and verify performance, and maintain the overall integrity of physical security systems for security compliance.
Automated IoT enabled, the Automated Surveillance and Access Control Data Stream Verification Solution runs advanced analytics to provide early problem detection, scientific diagnosis, and recommended courses of action to ensure that surveillance and access control system operation is fully documented and in continuous security compliance. Core functions of all three versions include: automated diagnostics of individual surveillance and access control data streams; daily alert/ticket summaries via e-mail; critical component failure alerts; expert help via chat, e-mail, or phone; and single admin portal login.
Viakoo Proactive performs auto-diagnostics and provides notification of critical physical security failures via e-mail, along with fix-it recommendations, allowing users to recover quickly from failures.
Viakoo Preemptive is designed to let organizations get in front of problems before they become failures. The solution includes all the features of Viakoo Proactive plus preemptive advisory tickets, system details, ticket management, and centralized management via a single dashboard.
In addition to all the features of Viakoo Preemptive, Viakoo Predictive identifies performance bottlenecks and helps users ensure security compliance using predictive QoS metrics, advanced diagnostics, and inventory and compliance reporting.
“Given the consequences and liabilities associated with missing surveillance and access control data, the stakes have never been higher for organizations to maintain complete documentation and uptime of physical security networks,” said John Gallagher, Vice President of Marketing, Viakoo. “Network and product issues often go undetected until vital physical security data is discovered missing, which is typically during forensic investigation after an event has occurred. Viakoo provides the solution to this longstanding problem.”
In addition to providing end-users with confidence that their surveillance and access control systems are up and running properly, Viakoo provides integrators a new source of Recurring Monthly Revenue (RMR) by allowing them to enhance their service offerings with automated and proactive IP surveillance and access control data stream verification. Viakoo allows users to identify potential problems, and reduces traditional service and maintenance expenses by up to 40%.
The purpose-built solution features patented technology to ensure surveillance and access control system reliability. It automatically delivers alerts when an issue is detected with surveillance and access control data streams anywhere within the physical security network, so problems can be resolved. Using advanced data visualization and diagnostic graphing, Viakoo’s solution delivers visibility and insight into network behavior to promote prevention of problems.
Applying advanced diagnostics and analytics, Viakoo‘s solution assesses each surveillance and access control data stream, detects and anticipates interruptions or delays that can result in a loss of information, and alerts management with actionable information on how to quickly solve the problem. The Viakoo multi-client platform can be accessed remotely by authorized personnel from any PC or via the company’s mobile App. Combined with technical support, Viakoo subscribers have the resources needed to detect, diagnose, and solve surveillance and access control system issues from anywhere 24/7.