Amadeus & React Mobile Improve Hotel Worker Safety

React Mobile integrates its safety platform with Amadeus service optimization solution, HotSOS, allowing hotel workers to call for help

React Mobile, a company that offers personal safety solutions for enterprises, has partnered with Amadeus, a provider of advanced technology solutions for the global travel industry, to improve hotel worker safety. This collaboration is made to power widespread panic button alerting capabilities for global hotel brands utilizing Amadeus Service Optimization Solutions, HotSOS and HotSOS Housekeeping. As a result of the partnership, hotel workers at more than 70% of global hotel brands in over 70 countries will now have emergency alerting capabilities available to them.hotel worker safety

“A number of cities–including New York and Seattle–have passed local legislation that mandates the availability of a mobile panic button for every hotel worker,” said Robb Monkman, Founder and CEO of React Mobile. “By combining the React Mobile Safety Platform with HotSOS and HotSOS Housekeeping, we’re able to help Amadeus hospitality customers save time and money while addressing these new requirements. For those not yet mandated to enhance the safety of their employees, this is an opportunity to be proactive on a very important issue that will help to create a safe and confident workforce at hotels around the world.”

HotSOS is a cloud-based mobile solution for full-service hotels that manages the guest request, service order tracking, and preventative maintenance scheduling, while reducing costs. In particular, HotSOS Housekeeping automates the daily housekeeping operation, resulting in reduced check-in wait times. It saves hotels money by prioritizing the process of guestroom cleaning, digitizing the guestroom inspection process, and mobilizing the management of the department virtually.Imprimir

Under its agreement with Amadeus, React Mobile will integrate React Mobile SOS widespread alerting capabilities into the HotSOS mobile offering for hotel worker safety. Hotels with the upgraded HotSOS offering can give their employees the React Mobile “Sidekick” panic button that will pair directly with a hotel worker’s smartphone. The React Sidekick panic button allows users to activate a widespread emergency alert without having to access or unlock their smartphone in an emergency.

hotel worker safetyAmadeus customers will also benefit from the React Dispatch Console, a software solution that combines alert management, computer aided dispatch, and incident reporting in one central application for improved situational awareness and faster response times. The technology enables emergency dispatch centers to receive React SOS alerts around-the-clock, as well as the ability to immediately identify the person in distress along with their exact location.

“The safety capabilities that React Mobile brings to HotSOS are of great value to our hospitality customers facing new legislation at the local level,” said Lee Horgan, CEO of Amadeus Hospitality. “Implementation is extremely easy, and it provides a turnkey solution driven by a combination of GPS positioning and manual status updates provided by team members on an ongoing basis.”