iOFFICE Adds Two Improvements To Its IWMS Offering

The technology company announces the integration of Slack into its platform as well as an improved design for its Service Request module.


https://facilityexecutive.com/2017/04/ioffice-improvements-iwms-offering/
The technology company announces the integration of Slack into its platform as well as an improved design for its Service Request module.
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iOFFICE Adds Two Improvements To IWMS Offering

The technology company announces the integration of Slack into its platform as well as an improved design for its Service Request module.

iOFFICE Adds Two Improvements To Its IWMS Offering

iOFFICE, a provider of a “people-centric” integrated workplace management system (IWMS) has announced two new developments — the integration of Slack into its platform and an improved design for its Service Request module. With these updates, iOFFICE improves the employee experience, while also setting the standard for the future of mobility in the digital workplace. Houston, TX-based iOFFICE equips C-suite executives, CRE, and facility management leaders with the real-time data and communications tools they need to plan effectively for the future of their workforce and workplace.

iOFFICE recognizes that the workplace of the future is mobile, and that more teams than ever are relying on Slack as their go-to source for interoffice communication. In an effort to fully integrate the digital workplace, the company provides its customers the ability to receive iOFFICE notifications directly in the Slack App. This new integration eliminates the need for tedious and inefficient back and forth by allowing customers to access notifications from a centralized location via Slack as their primary communication tool. Slack notifications are currently available in the Reservations, Visitor, and the updated Service Request modules of iOFFICE IWMS.

In addition to the Slack integration, the updates to the Service Request module include a new design with an improved options screen that provides workers with an intuitive request flow. Now when employees add a new request using the updated screen, options are selected automatically based on whether the request type is associated with a person or an asset. Additionally, when a ticket is added via the Service Request App, push notifications and emails can be sent to the primary contact making it easy to communicate in real-time.

“Our mission at iOFFICE is to bring the digital workplace to life by making work function like the most intuitive consumer apps,” said iOFFICE co-founder and CMO Elizabeth Dukes. “Slack is how people communicate in the office, and out, so we’re integrating this functionality and easy service requests to make employees more efficient, happy and satisfied at work.”

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