A clogged public restroom toilet would negatively impact a strong majority of Americans’ (86 percent) perception of a business, according to a recent survey commissioned by Sofidel. The survey also found that more than three-fourths of Americans (76 percent) have experienced a clogged toilet in a public restroom.
“Clogged toilets can result in foul odors, restroom closures, disgruntled customers, and increased maintenance costs for businesses,” said Fabio Vitali, Vice President AFH Marketing & Sales for Sofidel America. “It’s crucial that business owners and managers properly maintain restrooms and carefully select products that enhance guest satisfaction and the bottom line.”
The poll revealed that:
- Four in 10 Americans have encountered a bathroom closed due to a clogged toilet.
- 49 percent of Americans have experienced foul restroom odor due to a clogged toilet.
The survey also provided insight about what types of businesses could be most impacted by clogged toilets:
- Restaurants faced the most potential backlash, with 71 percent of Americans saying that a clogged toilet at a restaurant would negatively impact their perception of the business
- More than half (56 percent) would have a negative perception of a hotel with a clogged toilet
- Nearly half would have a negative perception of a grocery store (49 percent) or retail store (47 percent)
See the infographic below for more survey results:
To address these issues, Sofidel’s Bio Tech toilet paper uses Biologic Active Tissue Paper (BATP) technology to produce enzymes that help disinfect restroom pipes and limit clogs as quickly as after one month of use. The company’s Dissolve Tech hand towels dissolve in less than 3 minutes if accidentally flushed down the toilet.