Smart Building/Hospital Operations Performance Management

ThoughtWire introduced five new applications for their Smart Building and Smart Hospital Operations Performance Management suites, providing vertical-specific solutions.
ThoughtWire introduced five new applications for their Smart Building and Smart Hospital Operations Performance Management suites, providing vertical-specific solutions.

ThoughtWire Operations Performance Management Suites

Smart Building & Hospital Applications help achieve real process change, improve operations, and unlock better patient and tenant outcomes

Smart Building/Hospital Operations Performance Management

ThoughtWire announced the availability of five new applications, spanning across two industries, for the real-time orchestration of people, systems, and things. These applications for Smart Building and Smart Hospital Operations Performance Management suites expand upon the company’s Internet of Things (IoT) platform capabilities to provide vertical-specific solutions aimed at helping businesses gain greater visibility and more automated management of their operations.

Many organizations grapple with complex workflows, siloed data sources, lack of relevant data, absence of predictive analytics, and a fundamental lack of a people-centric approach. ThoughtWire’s application suites are aimed at unlocking the true value of connected things in built environments, yielding cost savings, an increase in asset value, and an improved experience for a built environment.

“ThoughtWire’s goal is to establish itself as a leader in the emerging market segment of Operations Performance Management (OPM),” said Michael Monteith, CEO of ThoughtWire. “Building owners and healthcare providers are looking for proven solutions to achieve a rapid return on their IoT investments, and we’re extending beyond the typical developer-centric approach of most IoT providers to help tap into the true potential of intelligent operations for built environments. With our OPM application suites, building owners now have the ability to experience real process change and unlock better outcomes for their patients and tenants, which can dramatically impact—and even save—the lives of the people they are serving.”

Within the two application suites, five new applications are available, two for buildings and three for hospitals. These vertical-specific applications offer building owners and hospitals more tailored solutions to:

  • Bring together data that’s captured by a variety of systems and connected devices for context-rich orchestration that helps optimize operations and improve workflows
  • Gain real-time and context-aware insights into how a built environment, such as a hospital or building, is operating, rapidly respond to a patient and tenant’s experience, and receive recommendations on how to improve operations
  • Make informed decisions and take immediate action via mobile-ready applications
  • Sync data from IoT devices and sensors to ensure a variety of different systems are able to “talk to” and supply data to ThoughtWire’s applications through pre-built connectors, which are integrated into each app

ThoughtWire’s Smart Building Suite for Operations Performance Management has proven to increase asset value by raising rental value; reduce operating expenditures by enabling remote monitoring of buildings and automating corrective actions of faults; and lower energy costs by automating efficiency workflows. The Smart Building Suite for Operations Performance Management helps corporate and commercial real estate owners empower building and facility managers to collect data, determine which data points are most useful, and give employees as well as tenants access to context-rich applications. The suite consists of PrecisionHub for building and facility managers and the @WorkApp for tenants.

  • ThoughtWire’s PrecisionHub gives managers visibility into end-to-end operations such as energy usage and management, context-rich fault detection, and automated adjustment of building controls. This essentially entails building a “digital twin”—a digital model of a building that brings together all disparate data into one comprehensive model telling managers about the health of a building and the complex workflows within it. PrecisionHub helps managers remotely monitor alarms and events; quickly onboard new tenants; understand data more quickly and in context; connect various systems with sensors and third-party applications; and more.
  • With ThoughtWire’s @WorkApp, tenants can easily adjust environmental or comfort controls through a mobile app. This provides them with greater control over their building experience including community engagement features, building access controls from their smart phones, and wayfinding.

Smart building managers can bring tenants in more quickly and reduce the likelihood that they’ll move elsewhere by improving their overall experience. They can also reduce overall operating costs, such as improved energy efficiency with intelligent monitoring tools, and can increase asset value since smart buildings have a higher market value.

Operations Performance ManagementThoughtWire’s Smart Hospital Suite for Operations Performance Management puts the power of managing operations in the hands of the people who are in the best position to positively impact process change, helping hospital staff provide a better patient experience and better health outcomes. With this people-centric approach to managing IoT-enhanced environments, smart hospital staff members can see how their facility operations are faring inside and out. They can also see how the state of their facility is impacting the patient experience. Hospital teams can more easily bring in new patients, improve the time it takes to care for patients as well as the management of that care, and make changes as needed along the way. Smart hospitals can also save on overall operational costs.

“Failure to recognize patient deterioration is a significant issue for acute care hospitals. The use of early warning scores that track abnormal vital signs is a strategy to recognize the unwell patient,” said Alison Fox-Robichaud, BSc, MSc, MD, FRCPC, Department of Critical Care, Hamilton Health Sciences. “In collaboration with ThoughtWire, our hospital has harnessed the power of our electronic health record to alert healthcare professionals in a timely manner. This has led to reduced cardiac arrests and unplanned intensive care unit admissions.”

The Smart Hospital Suite for Operations Performance Management consists of three applications: EarlyWarning, SynchronizedOps, and RapidResponse.

  • EarlyWarning can make predictions based on algorithm scores and automate alerts to help teams mobilize and act more quickly and effectively. This application helps hospital staff anticipate which patients may be at risk for code blue as well as other alerts for patients with conditions that may be deteriorating. The app has been proven to reduce code blues by up to 90% by orchestrating the people and processes required to mobilize an effective code response before it happens. Providers can quickly record vital signs, optimize their care delivery process by streamlining workflows, and enjoy real-time mobile-enabled communications to better collaborate across teams.
  • SynchronizedOps helps providers reduce patient wait times by reducing the time it takes to move patients to and from different areas of the hospital. Environmental services, and the process to get rooms ready for patients, are better coordinated with overall patient flow to increase bed utilization and improve overall satisfaction.
  • RapidResponse ensures the information doctors and nurses need is at their fingertips to enable faster response times to urgent situations and ensure they’re able to effectively address patients’ needs to improve overall satisfaction. With clear visibility into valuable information, situated in the proper context and available across all devices, clinicians can make timely and informed decisions about patient care—reducing the risk of errors, the likelihood of missing key information, and the chances of costly code events. Response time is critical in not only ensuring patient care, but also safety. The RapidResponse application can notify all staff and automate critical workflows if there are wandering patients, in the event that an infant is abducted and if any other security incidents arise. With optimized call routing, clinicians and staff won’t get overwhelmed by code calls and alarms—they receive only the most pertinent information needed and can easily accept and reject calls from a mobile device.

Suggested Links:

You Might Like:


  1. Performance management is difficult. A good performance management platform should provide a wide variety of inputs, from leaders, peers, 360, external partners and also be easy to use and fast to setup and rollout. We now do performance appraisals quarterly and in some cases even ad-hoc and monthly. Each individual in the company fills out performance feedback for roughly 11 people and they finish all their feedback in less than 25 minutes. Makes the system much more broad based and usable and evaluations are so much more objective and easy to communicate. See for yourself at – Its free to use and all we ask for is your feedback in making it better