The Real-time Collaboration solution is designed to help managers and frontline teams use data to detect issues as soon as they arise, communicate responses internally, and then act to rectify them.
HappyOrNot announced a significant expansion to its Smiley Digital products, enabling companies with an online presence to receive feedback from customers, visitors, partners, and employees.
When it comes to delivering high quality support services, a new survey from Canon reveals that maintaining high customer satisfaction is facility executives’ most important and most challenging responsibility.