TFM-March-2003

Beyond Facility Management: Taking The Satellite View

Taking the satellite view with a customer service attitude can make a big difference.

Bonus Feature: Two Heads Are Better Than One

Imagine for a moment an employee or tenant who suddenly collapses from cardiac arrest and needs medical attention immediately. From the March 2003 issue.

Bonus Feature: The Handbook To Building – MasterFormat

This standard, used traditionally for the construction industry, is expanding to include facility management responsibilities. From the March 2003 issue.

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