This issue looks at the future of facility management in both technical and human terms. The HVAC Factor: Hybrid Operating Rooms, Professional Development: Finding Future Facility Managers, Services & Maintenance: For Safety's Sake, Energy Management Trends: Stepping Up Energy Management, FM Issue: Mission Critical Training, Hospital Case Study: Rebirth In New Orleans, Special Feature: Forklifts And Freight Terminal Doors, Renewable Energy: The Role Of Demand Response.