An article published by Harvard Business Review listed seven skills needed to “thrive in the C-suite”. These were: leadership; strategic thinking and execution; technical and technology skills; team- and relationship-building; communication and presentation; change management; and (last but not least) integrity. Numbers four and five on this list point out the importance of collaboration and communication—skills facility management professionals need on a daily basis.
How often do you keep in touch with your staff members? What communication methods do you use to reach everyone in the facilities department? Have you your staff gained from these methods, or are you still searching for a more effective way to keep employees and other stakeholders informed?
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