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QUESTION OF THE WEEK: Wiping Away Tears In The Workplace

There are times when emotional issues can crop up in the workplace--regardless of whether it's a personal conflict or a professional one. How should facility managers act—if at all—when called upon to console a co-worker or employee under these circumstances?

May 20, 2013

Posted by Heidi Schwartz

This Question of the Week comes from the Harvard Business Review group on LinkedIn.

What do you do when an employee cries at work?

Divorce, death, illness—there are many reasons people might be sad that have nothing at all to do with work. As a manager, what is an appropriate, sensitive, professional response when someone cries?

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