Q. In my position, I oversee 40 restaurants in the Mid-Atlantic. I have yet to find an organizational tool that helps me keep their gazillion problems in an organized manner yet reminds me to follow up.
I’ve tried Outlook, calendars, and traditional notebooks, but I need advice. We already use a third party call center for the daily issues. I’m concerned about all the other issues that are my responsibility. Does anyone have a recommendation based on personal experience?
Michelle Williams
Regional Facilities Manager
Cosi, Inc.
This question was originally published in the February 2008 issue of Today’s Facility Manager. Read Elledge’s response here. Share your feedback and suggestions in the LEAVE A COMMENT section below.