CrowdSense for Building Performance Issues

A web-hosted tool that uses occupant reporting to stay on top of facility comfort and maintenance issues.

Web-hosted tool for occupant reporting on building performance issues

CrowdSense is a web-hosted tool that reveals hidden building performance issues.
CrowdSense is a web-hosted tool that reveals hidden building performance issues.

CrowdSense from CrowdComfort is a web-hosted, SaaS-based communication platform that reveals hidden building performance issues. Through simple occupant reporting on comfort and maintenance issues, this tool can uncover larger building inefficiencies that are undetectable by computerized systems.

building performance issuesCrowdComfort’s Human Sensor Network© platform leverages crowd-sourced occupant feedback to improve safety and operations in workplaces, unlock efficiencies in facilities management and preventative maintenance, increase employee productivity, and more.

With CrowdSense, smartphones users (students, office employees, etc.) submit reports that go straight to facility, property, or real estate managers. The managers also use the app to address concerns and reports in real-time. These reports are geolocated.

CrowdSense captures the data of building performance issues in three steps. First, it takes the physical floor plans and turns them into virtual maps. Next, it creates strategic markers by plotting the positions of commonly used locations. And finally, it places QR codes around the building and connects them to the virtual map, making the floor plans physical again.

CrowdSense offers a way to understand the data that CrowdComfort’s “two-thousand sets of eyes and ears” provide. Facility Managers can view specific details of a maintenance report and thermal report including time submitted, photo included, and location down to the nearest square foot. It gets as granular as a specific floor’s coffee maker overheating. These detailed reports are highly actionable.

CrowdSense users can also analyze entire floors to see problem areas and time of day reporting averages; filter report data by maintenance issues or thermal discomfort concerns; and view general report categories as well as unique, outlier issues.

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