Christopher-Ahoy | Facility Executive - Creating Intelligent Buildings

In the book, Ahoy explains how to combine Six Sigma, Baldrige, Balanced Scorecard, and other popular management tools into a fully integrated system that will increase productivity and profits, making it possible to deliver products and services better, cheaper, and faster.


https://facilityexecutive.com/2009/03/hot-off-the-press-customer-driven-operations-management/
In the book, Ahoy explains how to combine Six Sigma, Baldrige, Balanced Scorecard, and other popular management tools into a fully integrated system that will increase productivity and profits, making it possible to deliver products and services better, cheaper, and faster.

Christopher-Ahoy

Commercial building and facilities management resources for corporate facility executives, building operators and facility managers in all industry and service sectors. Christopher-Ahoy articles below.


Hot Off The Press: Customer-Driven Operations Management

In the book, Ahoy explains how to combine Six Sigma, Baldrige, Balanced Scorecard, and other popular management tools into a fully integrated system that will increase productivity and profits, making it possible to deliver products and services better, cheaper, and faster.

Beyond Facility Management: Taking The Satellite View

Taking the satellite view with a customer service attitude can make a big difference.

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