Steelcase Recalls Cachet Swivel Chairs

Approximately 165,000 units are included in this recall, which was issued as a precautionary safety measure. The chairs are being recalled because the front seat support part of the chair can crack and fail, posing a fall hazard to consumers.

The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with Steelcase Inc., of Grand Rapids, MI has announced a voluntary recall of Cachet Swivel Chairs. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Approximately 165,000 units are included in this recall, which was issued as a precautionary safety measure. The chairs are being recalled because the front seat support part of the chair can crack and fail, posing a fall hazard to consumers. As of 1/25/11, Steelcase has received one report of a chair support failure resulting in a back injury.

This recall involves all Steelcase Cachet swivel chairs with model number 487 manufactured between May 2002 and October 15, 2009. The chairs have a plastic slotted seat and back design and some were sold with back and seat cushions. The model number and manufacture date are printed on a label on the underside of the base of the chair.

Steelcase will replace chairs for individual consumers who purchased chairs online or from retail outlets including authorized dealers and retail outlets (such as the Healthy Back Store, CSN, Home Office Solutions, Office & Company, and Sam Flax stores). For all commercial customers who purchase chairs in quantity, Steelcase will replace the chair support parts.

Chairs should be inspected for cracks in the front seat support according to the instructions posted online. If any cracks are identified, consumers should immediately stop using the chairs and contact Steelcase. Even if no cracks are identified, consumers should contact Steelcase to arrange for the replacement process and periodically check for cracks until the chair supports are replaced.

For additional information, contact Steelcase toll-free at (800) 391-7194 between 8 a.m. and 5 p.m. ET Monday through Friday or e-mail the firm at cachetrecall@steelcase.com

Security & Safety

Cachet, Chairs, recalls, Steelcase

Sponsored Content
Featured Video

Webinars, Podcasts & Videos

Under the care of ABM, systems perform, businesses prosper, and occupants thrive.

Where Others See a Facility, We See Possibility

Under the care of ABM, systems perform, businesses prosper, and occupants thrive.

crime scene

Listen Now: What To Do When Your Facility Becomes A Crime Scene

A business continuity analyst discusses steps FM teams need to consider after a crime has been committed in their buildings.

Facilities Teams, ARC Facilities Webinar

Did You Miss Our “Solving The Hidden Assets Challenge” Webinar?

Hidden assets can be a challenge for facilities teams. View this free video webinar on demand and learn how your team can retain knowledge and streamline operations.

Receive the latest articles in your inbox

Share to...